Responsible gambling

Responsible Gambling at Spinpolo Casino

At Spinpolo Casino, we understand the importance of responsible gambling practices to ensure our players' safety and well-being. Our casino provides various tools and resources to help you manage your gaming experience.

Configurable Deposit Limits

You can set daily, weekly, or monthly deposit limits to control how much money you spend on our platform. These limits apply immediately, while increasing them requires a cooling-off period.

Loss Limits

We offer loss limits to prevent excessive losses over time. You can set these limits to protect your finances and gaming experience.

Session Reminders (Reality Checks)

Our casino provides session reminders to help you stay in control of your gaming sessions. These reminders encourage you to take regular breaks, assess your spending, and make responsible decisions about your gameplay.

Temporary Time-Outs

In case of difficulties or concerns, you can opt for a temporary time-out ranging from 24 hours to 30 days. During this period, our system will block access to the casino platform, marketing communications, and any promotional offers.

Longer-Term Self-Exclusion

For players who need extended protection, we offer a longer-term self-exclusion option. This blocks your account for an agreed-upon time frame, preventing you from accessing our platform until the exclusion period expires.

External Help Resources

We support responsible gambling by partnering with external organizations that provide help and resources to individuals struggling with problem gaming:

• GamCare
• BeGambleAware
• Gamblers Anonymous
• Gambling Therapy

These organizations offer professional advice, counseling, and self-help tools. We encourage you to reach out for assistance if needed.

Compliance with International Standards

While we adhere to international responsible gambling standards, our platform operates outside the UK regulatory perimeter due to our Comoros (Anjouan Gaming) license. As a result:

• We do not participate in GAMSTOP self-exclusion
• Our responsibility framework is aligned with European regulations but does not include full compliance with the UK's strict affordability and source-of-funds checks

Despite this, we strive to provide a supportive environment for our players.

Your Safety is Our Priority

We encourage you to take advantage of these tools and resources. If you require assistance or have concerns about your gaming behavior, please don't hesitate to reach out to us through the chat or email support channels. Your safety and responsible gaming are our top priorities at Spinpolo Casino.